We gladly accept cancellations only 1-2 hours after your purchase. But contact us directly if you are having any troubles.
FOR AN ONLINE ORDER**:
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
Note* All Non Personalized Bibles & Books are Final Sale
FOR AN INSTORE PURCHASE**:
We only accept Exchanges of Equal or Greater Value Within 7 Days Only - Please Retain Receipt for Exchanges
For Personalized Items, we DO NOT offer refunds, unless the item has not yet been personalized and is CANCELLED Prior from the item being SHIPPED out to the customer (Please contact us specifically by directly messaging us the seller and we will let you know if we are able to refund/cancel your order or not, THIS DOES NOT GUARANTEE CANCELLATION/REFUND), but if the item has already been shipped out to the customer, we cannot take it back as the personalizations cannot be reverse since they are already IMPRINTED on the item.
If you are interested in Cancelling your order prior, please contact us within a few hours of your purchase for us to assist you and not personalize the item, as mentioned above, we cannot take back an item that is already been personalized. We are always looking out for you, the customers best needs! God Bless You :)
To be eligible for a return, your item must be damaged, unused or in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
Materials with obvious signs of use.
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
Any item not in its original condition is damaged or missing parts for reasons not due to our error
Any item that is returned more than 14 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com and send your item to: 2300 N Rainbow Ste 118 Las Vegas, Nevada 89108
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
To return your product, you should mail your product to: 2300 N Rainbow Ste 118 Las Vegas, Nevada 89108
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.